Frequently Asked Questions

Thermomix® is more than just a mere kitchen appliance. At its simplest form, Thermomix® is essentially a kitchen appliance which has the ability to blend, cook and stir your food, but on a larger scale, there are now actually 25 functions which are available in this small machine. Simmering, kneading, sous vide, emulsifying, you name it, Thermomix® can (probably) do it. Other than having 24 various cooking functions, which will be continuously added on to as we continue to innovate, this all-in -multi purpose and multifunctional cookware also has a library of recipes of over 90,000+ recipes.

Not only that, some thousands of recipes that are stored in its database have also been tried and tested by renowned chefs specially for Thermomix® users!  Thermomix® users can expect not only western cuisine recipes but restaurant-quality Asian dishes and recipes are recorded in its recipe library database too. In addition to that, this multi-functional appliance could even wirelessly update itself whenever new recipes are added to its database, hassle-free. With this smart kitchen cookware, you can now effortlessly take a step closer to all your favourite dishes but minus the hassle. 

Thermomix® is designed & developed in Wuppertal, Germany. It brings together world class engineering, precision technology & top-quality materials.  The engineers at Vorwerk’s Research and Development department have just one aim: to reach the highest possible levels of quality. 

Thermomix® is one of the easiest to operate cooking appliance with an ever growing list of cooking functions, recipe library and straight forward short cut cooking modes. You can literally cook with your finger tips!  All users have to do when cooking with their Thermomix® is just to add the ingredients, adjust the cooking time, temperature and speed and follow the step-by-step guidance provided through Cookidoo® to cook dishes of your choice. Thermomix® is perfect for people looking for variety in their meals!

Take it further with the cooking modes which allows users to perform straight forward cooking functions such as fermentation, egg boiling, blending, warming, slow cooking, sous vide, kettle, kneading and more!  With the built-in weighing scale, temperature, time and speed control setting, users can be assured of cooking success as long as ingredients and instructions are followed to a tee since precise controls can recreate the exact dish no matter who is cooking. Thus, even beginners are guaranteed a successful first dish through cooking with Thermomix® while professional chefs love the consistent colour, texture and taste when they cook with their Thermomix® every time.

For most, cleaning up after cooking is the number 1 peeve that has also taken the joy out of cooking for many.  Enter – Thermomix® Pre-Clean function. Select a specific pre-cleaning setting to clean up after the cooking is done. Each setting ensures that food particles on the blade and on the wall of the mixing bowl can be “cleaned up” ready for the next dish. 

Cooking with your Thermomix® is easier than ever before with the guided cooking function. Simply select a recipe & follow the step-by-step instructions on the display, with preset times, temperatures & speeds for each step. Your Thermomix® tells you when to add which ingredient to the bowl & has the scales pre-set, as well as the time, temperature & speed, ready to go. When you complete a step, simply press ‘Next’ for the next step. So, even if you’re a novice in the kitchen, you can feel confident and create recipes with success guaranteed.

Thermomix® is suitable for everyone, whether it’s your first time cooking or if you’re a seasoned cook or even a professional chefs. Thanks to the smart multi-functional design, Thermomix® adjusts to every cooking situation. From first-timers who are finding their way around the kitchen, to home chefs who are looking for new and innovative recipes to make mealtimes more exciting. Even professional chefs have use for a Thermomix when it comes to food preparation and certain cooking techniques. It's a real time-saver to be sure, from the home to the restaurant kitchens. 

Not only is it suitable for those who are living alone and trying to find new recipes to experiment on, it is also suitable for those who are living with their families and are seeking to bring something new to the table. With a bit of creativity and planning, you can even cook 3-4 dishes at the same time! Meal planning is a breeze, thanks to its ever-expanding library of guided-cooking recipes and techniques that’ll bring fun back into the kitchen once more.

Furthermore, through the use of Thermomix®, quite a number of our users have developed from beginner cooks into expert home cooks. 

You’ll never need a cookbook again.

The recipe platform has more than 70,000+ recipes from around the globe. So you can pretend to have breakfast in Rome, lunch in South Africa, cocktails in Singapore and dinner in Paris.  Never will you be short of inspiration of what to cook for the family or to entertain your friends.

It simplifies meal planning.

The Thermomix® TM6 allows you to easily generate, organize and email shopping lists based on what’s scheduled in your weekly planner. Just download the app to start planning (and sharing with your family) your weekly meals.

You can ask for help anytime.

Thermomix® TM6 can seem complicated at first, but if you need help, you can ask me, your Thermomix® Advisor at anytime to help you.  And if you have the time, you can also attend cooking classes and purchase bookl and accessories to educate yourself.

Over the years, many things have changed when it comes to food trends such as dietary concepts, one pot meals, hybrid food, allergies and so on. To reflect constantly evolving lifestyle changes, Thermomix® is constantly introducing updates and new cooking and food preparation functions for its users. Besides hassle free cooking, browse through over 74,000 thousand recipes in the award-winning Cookidoo® digital recipe library and many more in the community for recipes that meet your specific needs – whether you are seeking for home cook meals, recipes that meet special dietary needs, those with special ingredients, food from other cultures and more!  Home cooked meals allow users to control what goes into the food – so you can reduce unnecessary seasoning, use choice quality ingredients or avoid triggering allergens for your loved ones.

The lifestyle benefits are numerous – from the ability to cook while being dressed up without the fear of food odours or splatters, to clean mess-free kitchen, to enjoying cooking again without being drenched in perspiration! Additionally, Thermomix® is designed to cook using low heat to ensure that the nutrients in the ingredients are not lost in the food cooking process by gently cooking the food, so less oil, sugar and salt is needed to enhance the natural taste of ingredients used in the cooking. Conventional cooking uses high heat that may generate harmful carcinogens and alter the nutritional values in cooked food.

Cooking for allergies, intolerances and dietary requirements can take extra time, effort and money. It can feel like comfort foods and treats come off the menu... Thermomix® TM6 changes that completely. A world of recipes to suit every preference directly on-screen, time-saving functions and pre-set modes make it easy to take better care of yourself and those you love. You know 100% of what goes into your food and can easily make it from scratch. 

If you cook for someone with allergies in your family, then you need a greater range of allergy friendly recipes & Thermomix® can really help you with this to prepare healthy nutritious meals with ease, avoiding any allergies your family has.   Whether you're trying to avoid, gluten, eggs, lactose, fish, soy or meat, Cookidoo® has an ever growing range of recipes to help you to still eat well & live well, even with a special diet. Plus with our Free From cookbook collection, there are many allergy free recipes to inspire you. Whether you’re dairy-free, gluten-free, egg-free or free from refined sugar, this cookbook is filled to the brim with tips & tricks for making ingredients at home and of course, delicious recipes for each. 

The Thermomix is designed to use only the necessary amount of energy for each cooking function. The machine requires roughly 500W for cold preparations, such as blending, mixing, or chopping, and 1000W for heating ingredients.

Throughout your parenting journey, from pregnancy, through breast-feeding, into Baby’s first foods and beyond, whole, real, homemade food is such a positive choice to make. And, with Thermomix®, it’s cost-effective, and quick and easy too.  

Whether you’re currently pregnant, planning a pregnancy, breastfeeding or well into your motherhood journey, nourishing you really matters too. Not only when what you eat is literally what your baby eats (pregnancy and breast-feeding) but also when you go onto role model healthy eating to your growing family.

When feeding your baby is your main concern, it’s easy to forget about looking after yourself. Cookidoo® has lots of recipe collections that are not only packed full of nutrients, but they’re also easy to eat with just one hand! 

In addition our weaning collection Love at First Bite: My Weaning Journey helps you from the first taste of a puréed broccoli floret to the exciting challenge that a full meal packed with diverse textures and flavours presents, this weaning guide is there to guide your baby towards a happy, healthy and joyful relationship with food. This cookbook is crammed with helpful weaning advice and delicious recipes for baby and batch cooking.

And lastly, it can also take the place of a baby bottle warmer & food heater, being able to instantly heat water for baby bottles and purée almost any fruit or vegetable in minutes. 

Recipe Scaling allows you to adapt your recipe servings on currently our most popular recipes & going forwards, so that you can cook for the right number of people sitting at your table.   If the size of your table is constantly changing, your favourite recipes should adapt, too! Because it should be your table, your way.   This Cookidoo® feature gives you the option to adapt your recipe servings so that you can cook for the right number of people sitting at your table.  

Yes you can.  On our Cookidoo® recipe platform, our Created Recipes section allows you to create, import & modify recipes from Cookidoo®, set up your own family cookbooks & recipes or your favourite chefs, magazines & blogs.    Save them all in one place and cook them with your Thermomix®. Your Thermomix®, your way. 

A Thermomix® is one of those bucket list gifts & your recipient is one lucky person!  We often help customers with gifts as wedding presents, housewarming or milestone birthday gifts & this is somehting I can help you through the process of, just get in touch with me.

Delivery of one payment orders is 3-5 working days from payment.  Delivery of Finance orders is approx 5-7 days due to processing of the finance plan before the order is passed to Thermomix® for processing.

The Thermomix® comes with a standard 2 year warranty.  We also offer an extended 3 year warranty at an extra cost to give you 5 years peace of mind if preferred.

All parts of the Thermomix® is detachable for manual washing or the dishwasher.  So yes all the parts of your mixing bowl and the accessories can go in the dishwasher.

Original spare parts can be purchased via the E-shop on www.vorwerk.co.uk.

For repairs, please contact our Customer Care centre on 0330 660 0834 or email them at info@vorwerk.co.uk.

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You can synchronise up to five devices with your Cookidoo® account, e.g. three Cook-Keys® and two TM6 appliances. 

Users may share their Cookidoo® accounts with other members of their household. For this purpose, the Users may share the Access Data with these persons.